Bridging the gap between Farmers and Advanced Drone Technology
ARV, the venture-building arm of PTTEP, is focused on advancing new technologies and innovation. We partnered with ARV to develop a mobile app and an admin panel web application, designed to facilitate virtual drone leasing services. The mobile app enables users to browse available drones, view detailed specifications, and easily lease them for various tasks, offering a seamless user experience.
Meanwhile, the admin panel empowers ARV to efficiently manage bookings, monitor drone performance, and oversee fleet operations. This integrated solution enhances both the customer experience and operational efficiency, positioning ARV as a leader in providing cutting-edge, technology-driven drone services to a growing market.
Services
Website
Post Project
Concept development and
detailed project planning phase
The concept development and detailed project planning phase is key to turning ideas into actionable plans. In this phase, the project's objectives, scope, and deliverables are clearly outlined. Research and feasibility studies help identify the best solutions and approaches. Detailed planning includes timelines, resource allocation, budget estimates, and risk assessments.
Collaboration between stakeholders ensures everyone is aligned on goals and potential challenges are addressed. This phase creates a strong foundation for successful project execution, ensuring everything is well-organized to achieve the desired outcomes efficiently.4o
Setting up the Colour &
Typography
Setting up the color and typography is a crucial step in establishing a brand’s visual identity. The choice of colors sets the tone and evokes specific emotions, while ensuring consistency across various platforms. Typography, on the other hand, enhances readability and reinforces the brand’s personality.
During this phase, designers carefully select a color palette that reflects the brand’s values and target audience. Typography choices, such as font style, size, and spacing, are also made to ensure coherence and visual harmony. Together, color and typography create a cohesive, professional, and recognizable brand image.
Challenges we have faced in developing
drone leasing solution
Balancing the needs of both agents and customers was challenging, as both had to complete a detailed application process. Creating a user-friendly interface while maintaining security and efficiency was essential. The complexity increased with the need to ensure secure payment systems and provide excellent service throughout the process.
We focused on designing a seamless experience that catered to both parties’ needs, making the application easy to navigate without compromising security. This balance was key to delivering a smooth, secure, and efficient service for all users involved.
We have developed user flow to
enhance smooth UX process
We have developed a comprehensive user flow to enhance a smooth and efficient user experience (UX) process. By mapping out each step of the user's journey, we ensure seamless navigation and intuitive interactions. This flow minimizes friction and simplifies complex tasks, guiding users effortlessly through the platform while meeting their needs.
The focus is on clarity, ease of use, and functionality, creating a streamlined experience that reduces errors and improves satisfaction. Our user flow prioritizes usability, leading to a more engaging and user-friendly product that enhances overall performance and success.
Application process verification
and credit for drone leasing
Before leasing a drone, users or their agents must complete an application form detailing personal, asset, income, and employment information. This thorough application process ensures that all relevant data is collected for evaluation. An agent reviews and verifies the application to confirm its accuracy and completeness.
Once approved, the user is granted credit, which can be used to lease drones or accessories. This system ensures that only qualified users receive leasing privileges, while also streamlining the process for efficient and secure transactions.4o mini
Admin review approval and credit
granting for drone leasing
The admin receives and verifies the application, ensuring all submitted information is accurate and complete. After a thorough review, the admin makes a decision to either approve or decline the request based on the provided details. If the application is approved, the user is granted credit to lease a drone.
This credit system facilitates a streamlined leasing process, allowing users to easily access and utilize drones. The admin’s role is crucial in maintaining the integrity and efficiency of the application and approval process, ensuring that only qualified users receive leasing privileges.1/24o mini
User selection and payment delivery
scheduling for drone leasing
After receiving credit, the user selects their preferred drone and makes a down payment. Following this, the user chooses a convenient delivery date. An agent then coordinates the delivery, ensuring the drone and any accompanying accessories are delivered on time.
This process provides a smooth and efficient experience for the user, from selecting the drone to receiving it. The combination of credit approval, down payment, and scheduled delivery ensures that the leasing experience is both user-friendly and reliable, meeting the user’s needs effectively.
Agent assignment and tracking
for drone delivery process
The admin assigns an agent for the drone delivery, who then receives a request to deliver the drone and accessories on the chosen date. The user is provided with tracking capabilities to monitor the delivery process in real-time. This system ensures efficient management of the delivery, allowing users to stay informed about the status of their order.
By combining effective agent assignment with tracking features, the process offers a seamless and transparent experience, enhancing user satisfaction and convenience throughout the delivery process.
QR Code payments simplifying
down payments and installments
Users can generate a QR code for their down payment and installments, making payment management easier. By scanning the QR code with their bank app, they can quickly and securely complete both the down payment and any subsequent installments.
This feature simplifies the payment process, offering a convenient and efficient way to handle transactions. The integration of QR codes ensures a smooth experience, enhancing user satisfaction and streamlining financial management for leasing obligations.
Admin monitoring tracking and
managing payments and installments
Admins have the capability to monitor both down payments and installments. They can track and review payment statuses to ensure that all transactions are accurately recorded and managed. This oversight includes checking the progress of payments, verifying amounts, and ensuring alignment with agreements.
Admins are responsible for maintaining financial accuracy and promptly addressing any discrepancies or issues. Their role is crucial in ensuring that all payment activities are managed efficiently, helping to maintain transparency and smooth operation throughout the payment process.
Submit service requests and find
nearest customer care center
Users can request service by submitting their issues through the provided system. They can also search for the nearest customer care center to receive in-person assistance. By submitting their issues, users initiate the service request process, which is then tracked and managed to ensure timely resolution.
For those who prefer face-to-face support, the system allows users to locate the closest customer care center, providing them with the option to visit and receive personalized assistance based on their needs and concerns.
Admin assigns agent to service
requests for support handling
Users can request service by submitting their issues through the provided system. They can also search for the nearest customer care center to receive in-person assistance. By submitting their issues, users initiate the service request process, which is then tracked and managed to ensure timely resolution.
For those who prefer face-to-face support, the system allows users to locate the closest customer care center, providing them with the option to visit and receive personalized assistance based on their needs and concerns.
We have created custom
illustrations for this project.
We have developed custom illustrations specifically for this project to enhance its visual appeal and ensure that it aligns with our unique branding. These illustrations are tailored to reflect the project's themes and objectives, providing a personalized touch that standard graphics might not achieve.
By incorporating bespoke visuals, we aim to create a more engaging and memorable experience for users. Our custom illustrations are designed to effectively communicate key messages and concepts, adding a distinctive and professional look to the project that sets it apart from generic designs.
